Terms of Service · Capy QR

Effective date: May 16, 2026 Last updated: May 16, 2026

Who we are
Definitions
The Service
Eligibility and accounts
Subscriptions, billing, taxes
Free tier
Acceptable use
Customer content and license
Dynamic QRs — specific terms
Printed media — acknowledgment and assumption of risk
Suspension and termination by us
Termination by you
Service availability and modifications
Service sunset / wind-down
Intellectual property
Warranties and disclaimers
Limitation of liability
Indemnification
Privacy and data protection
Confidentiality
Force majeure
Modifications to these Terms
Notices
Governing law and jurisdiction
Miscellaneous

1. Who we are

These Terms of Service (the "Terms") form a binding contract between you and:

CapyQR Single point of contact for legal, abuse, and DSA notices: privacy@capyqr.com Customer support: support@capyqr.com

(the "Company", "CapyQR", "we", "us")

These Terms govern your access to and use of the website at capyqr.com, any subdomains, our APIs, our QR-code generation tools, our dynamic QR redirect service, the analytics dashboard, our custom-domain features, and any related software or services we may provide (collectively, the "Service").

By creating an account, subscribing to a paid plan, or otherwise using the Service, you accept these Terms in full. If you do not accept them, you must not use the Service. If you accept these Terms on behalf of a company, partnership, or other entity, you warrant that you have authority to bind that entity, and "you" and "User" refer to that entity.

2. Definitions

For convenience:

"Account" means your individual user account on the Service.
"AUP" means our Acceptable Use Policy at capyqr.com/legal/acceptable-use, which forms part of these Terms by reference.
"Consumer" means a User who is a natural person acting outside their trade, business, craft, or profession, as defined in Article 2(1) of EU Directive 2011/83/EU (the "EU Consumer Rights Directive"), Regulation 2(2) of the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and equivalent definitions in the mandatory consumer-protection law of the User's country of habitual residence.
"Customer Content" means any data, URLs, text, images, vCard data, design parameters, or other content you submit to or generate through the Service.
"Destination URL" means any URL or other payload that a Dynamic QR resolves to.
"Dynamic QR" means a QR code that encodes a CapyQR-controlled short URL (e.g., capyqr.com/r/<slug> or your custom domain) that our infrastructure resolves to a Destination URL you provide and can change after the QR is printed.
"Paid Plan" or "Paid Tier" means any of our paid plans — currently the Starter Plan and the Pro Plan — each of which unlocks features beyond the Free Tier as listed at capyqr.com/#pricing. "Pro-Tier features" used in older sections of these Terms refers to features available on any Paid Plan unless the context expressly limits it to the Pro Plan.
"Pro Tier" or "Pro Plan" means our higher-tier Paid Plan, which unlocks up to 100 Dynamic QRs, up to 10 custom short domains, and 365-day analytics retention, among other features as listed at capyqr.com/#pricing.
"Starter Tier" or "Starter Plan" means our entry-level Paid Plan, which unlocks up to 10 Dynamic QRs, 1 custom short domain, and 30-day analytics retention, among other features as listed at capyqr.com/#pricing.
"Static QR" means a QR code that encodes the literal destination content directly, with no redirect through our infrastructure.
"Subscription" means a Paid Plan you purchase from us.
"Team Plan" means a sales-led custom plan offered to teams and agencies, with terms negotiated separately. Nothing in these Terms creates any entitlement to a Team Plan absent a signed order form.
"Trial Period" means any free trial offered with a Paid Plan.

3. The Service

The Service allows you to create QR codes that encode user-provided content; save QR designs and Customer Content to a personal library; generate Dynamic QRs that redirect through our infrastructure to a destination you control; assign your own custom domain to those redirects; and view analytics on scan events.

The Service is provided as software-as-a-service over the public internet. We do not provide, print, manufacture, ship, or fulfil any physical product. Any printed media — physical signs, packaging, stickers, business cards, billboards, vehicles, or any other physical reproduction of a QR code — are produced by you or by third-party print providers, not by us. Section 10 below sets out the specific risk allocation for printed media.

4. Eligibility and accounts

You must be at least 16 years old to create an Account. The Service is not directed at children under 16. If we learn we have collected personal data from a person under 16 without proper consent, we will delete it.

You are responsible for the accuracy of the information you provide when registering, for keeping your login credentials confidential, and for all activity that occurs under your Account. Notify us immediately at support@capyqr.com if you suspect unauthorized access.

We may refuse, suspend, or close any Account at our reasonable discretion in accordance with these Terms and applicable law.

5. Subscriptions, billing, taxes

5.1 Plans and prices

Current plans and prices are displayed at capyqr.com/#pricing. We may change prices at any time, but a price change will not affect a Subscription term you have already paid for. New prices apply from the next renewal.

5.2 Payment processor

Payments are processed by Stripe Payments Europe, Ltd. ("Stripe"). You authorize Stripe to charge your payment method for the applicable Subscription fee, plus any taxes (including EU/UK VAT on digital services at the rate applicable to your country of residence), at the start of each Subscription term.

5.3 Automatic renewal

Subscriptions automatically renew at the end of each Subscription term unless you cancel before the renewal date through your Account settings. Cancellation takes effect at the end of the then-current paid term; you retain the features of your Paid Plan through the end of that term.

5.4 Trial Period

Where a free Trial Period is offered with a Paid Plan, you may use that Plan's paid features without payment for the duration of the Trial. Unless you cancel before the Trial ends, you will be charged the Subscription fee at the end of the Trial.

5.5 No partial-period refunds (B2B)

For Subscriptions purchased by a business (where the User is not a Consumer), no refunds are issued for partial Subscription periods. On cancellation you retain access until the end of the paid term.

5.6 Refunds

No refunds or credits are provided for partial Subscription periods. Upon cancellation, you continue to have access to the Service until the end of the then-current paid Subscription period; no pro-rated refund is issued for the unused portion of that period.

Exception — EU/UK Consumer 14-day statutory withdrawal right. If you are a Consumer in the European Union, Article 9 of the EU Consumer Rights Directive (Directive 2011/83/EU, as transposed into the law of your country of habitual residence) grants you a statutory right to withdraw from a distance contract within fourteen (14) calendar days of subscribing, without giving any reason. The same 14-day right applies to UK Consumers under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To exercise this right, send an unequivocal written notice to privacy@capyqr.com, or use the form in Annex I, before the end of the 14-day period. We will refund any Subscription fee paid within 14 days of receiving a valid notice, using the same payment method. The 14-day window starts on the day you subscribe; it applies once per Subscription and does not restart on automatic renewal, on re-subscription after cancellation, on plan changes, or on tier upgrades or downgrades.

No refund is owed in any other circumstance, including without limitation: after the 14-day window has passed; for any period during which your Account has been suspended or terminated for breach of these Terms, the AUP, or applicable law; or for any reason whatsoever after a Subscription has renewed. The Service remains available to you through the end of any period for which you have already paid.

5.7 Taxes

Prices displayed exclude any applicable VAT, sales tax, or similar indirect tax unless stated otherwise. Where required by the tax law of your country of residence (including EU/UK VAT for digital services and any equivalent destination-based tax), VAT or sales tax will be added at checkout. You are responsible for all other taxes applicable to your use of the Service in your jurisdiction.

5.8 Failed payments and Grace Period

If a Subscription renewal payment fails:

We will retry the charge on days 3, 5, and 7 after the failure.
You will receive email notifications and an in-app banner during this period.
For thirty (30) days after the failed renewal date (the "Grace Period"), your Dynamic QR redirects continue to resolve and the paid features of your Plan remain usable.
At the end of the Grace Period, the paid features of your Plan (including edits to Dynamic QRs above the Free-Tier cap, custom-domain configuration, analytics export, and analytics retention beyond the Free-Tier window) are suspended.
Existing Dynamic QR redirects may, at our discretion, be redirected to a branded "Inactive QR" landing page or, after a further sixty (60) days, retired entirely. See Section 11.3 for the consequences of full termination.

You can prevent suspension at any point during the Grace Period by updating your payment method.

6. Free tier

Users who do not subscribe to a Paid Plan may use the Free-Tier features as currently offered on the Service. As of the Effective Date, the Free Tier includes unlimited Static QRs, saved-design library access, up to three (3) Dynamic QRs, and seven (7) days of scan-analytics retention. Custom short domains, higher Dynamic-QR caps, and longer analytics retention are Paid-Plan features and are not available on the Free Tier. We may add, change, or remove Free-Tier features (including the specific Dynamic-QR cap and analytics-retention window) at any time without notice and without liability, provided that doing so does not affect the rights of a paying Subscriber under any active Subscription term.

7. Acceptable use

You must comply with our Acceptable Use Policy (AUP), incorporated into these Terms by reference. The AUP prohibits, among other things, using the Service to create or operate QR codes that:

redirect to or display illegal, fraudulent, deceptive, defamatory, or infringing content;
distribute or link to malware, ransomware, spyware, phishing pages, or malicious code;
facilitate bait-and-switch, hidden-destination, or deceptive routing schemes;
harass, threaten, or harm others, or target minors with inappropriate content;
violate intellectual-property, privacy, data-protection, or anti-spam laws (including, where applicable to you, the GDPR, UK GDPR, ePrivacy Directive, US CAN-SPAM Act, and any other mandatory consumer- or data-protection law of your country of residence); or
circumvent the technical or rate-limiting measures of the Service.

You are solely responsible for your Customer Content and your Destination URLs, including ensuring they remain lawful and accurate over time. The content reachable from a Dynamic QR is your responsibility, even if you change the Destination URL after we have approved or onboarded you.

7.1 Notice and action (Article 16 DSA)

Any person may notify us of suspected illegal content reachable via the Service using the abuse-report form at capyqr.com/abuse or by email to privacy@capyqr.com. We will process such notices in accordance with Article 16 of Regulation (EU) 2022/2065 ("Digital Services Act" or "DSA"), and may, in our reasonable discretion and where the notice is sufficiently substantiated, disable, redirect, or remove the relevant Dynamic QR or content.

8. Customer Content and license

8.1 Ownership

You retain ownership of all Customer Content. We do not claim any ownership of your URLs, designs, vCard data, or other content you submit.

8.2 License to us

You grant us a worldwide, royalty-free, sublicensable, non-exclusive license to host, store, reproduce, transmit, display, and modify Customer Content solely to the extent technically required to provide the Service to you (for example, resizing images, encoding QR payloads, caching at edge servers). This license terminates when you delete the relevant Customer Content from your Account, except for backups retained as part of routine system operation for up to ninety (90) days.

8.3 Warranties about Customer Content

You warrant that:

you own or have the necessary rights, licenses, and permissions to submit and use the Customer Content;
your Customer Content does not infringe any third party's intellectual property, privacy, publicity, or other rights;
your Customer Content complies with all applicable laws and with the AUP;
the Destination URLs you submit are accurate, lawful, and operated by you or by a third party that has authorized you to direct traffic to them;
you will keep the Destination URLs current and will not use them to perform bait-and-switch, hidden-redirect, malware-distribution, or deceptive-routing schemes.

8.4 Anonymized scan data

You agree that we may collect, aggregate, and use anonymized scan event data (without personally identifying scanners) to operate, improve, and report on the Service, including the production of anonymized aggregate statistics.

9. Dynamic QRs — specific terms

9.1 How Dynamic QRs work

A Dynamic QR encodes a short URL operated by us (e.g., capyqr.com/r/<slug>, or a custom domain you have validly configured). When scanned, our infrastructure resolves that short URL to the Destination URL you have set in your Account. You can change the Destination URL at any time through your Account dashboard, subject to your active Subscription.

9.2 Subscription required

Dynamic QR functionality is available only while you maintain an active paid Subscription in good standing (including during a Trial Period, while the Subscription status is active, trialing, or — at our discretion and on a temporary basis — past_due).

9.3 No guarantee of indefinite redirect operation

We do not warrant or guarantee that any particular Dynamic QR will continue to redirect to any particular Destination URL, or that any redirect will continue to function:

after your Subscription ends, lapses, or is suspended or terminated;
after we exercise any right we have under these Terms, the AUP, or applicable law to disable, modify, or remove a redirect;
if the underlying Destination URL ceases to function for reasons outside our control;
if we exercise our right under Section 14 (Service sunset) to wind down all or part of the Service;
in the event of an outage of, or change to, any third-party infrastructure on which the Service depends (including Cloudflare Workers, Cloudflare D1, Cloudflare KV, Cloudflare for SaaS, DNS, Stripe, Resend, or any other provider).

9.4 Our right to disable, redirect, modify, or throttle

We may, at our reasonable discretion exercised in good faith, and with or without prior notice if a delay would create risk of harm to us, to other users, to third parties, or to the integrity of the Service:

disable, throttle, rate-limit, or sample analytics writes for any Dynamic QR that we reasonably believe is generating abusive, automated, or fraudulent traffic, or that exceeds our published per-QR or per-Account thresholds;
redirect any Dynamic QR to a generic informational page (e.g., "Inactive QR", "QR temporarily disabled") where the associated Account is suspended, is in failed-payment Grace Period overflow, or is otherwise out of compliance with these Terms or the AUP;
remove, modify, or redirect any Dynamic QR that we determine, in good faith, points to content prohibited by the AUP or by applicable law, or that is the subject of a credible third-party complaint, takedown notice, or legal demand;
introduce or update rate limits, sampling thresholds, or abuse-mitigation measures for any Dynamic QR or any Account.

10. Printed media — Acknowledgment and assumption of risk

You acknowledge and agree that:

The Service is provided as software-as-a-service over the internet. We do not provide, print, manufacture, ship, or fulfil any physical product.
Any QR code generated through the Service may, at your sole discretion, be reproduced on physical media — including but not limited to signage, packaging, business cards, flyers, stickers, posters, billboards, vehicles, product labels, packaging inserts, point-of-sale displays, menus, or any other physical surface.
The continued operation of any Dynamic QR depends on: a. your maintaining an active paid Subscription in good standing; b. our continued operation of the Service; c. the continued availability and validity of the Destination URL; d. the continued operation of underlying internet infrastructure — DNS, domain registrars, Cloudflare, Stripe, and other third-party providers we rely on; e. the absence of any event that triggers our rights under Section 7.1 (notice and action), Section 9.4 (operator's right to disable), Section 11 (suspension/termination), Section 14 (sunset), or Section 21 (force majeure).
We make no commitment or warranty that any printed QR will continue to function for any specific period of time. You assume all risk that a Dynamic QR you have printed may, at some future date, cease to redirect, redirect to a different page than you intended, be redirected to an "Inactive QR" page, or be disabled.
You are solely responsible for the decision to print any QR, for the quantity printed, for the cost of printing, for any reprinting required if the redirect ceases to operate, and for any consequential business or reputational impact arising from a printed QR not functioning as expected.
To the maximum extent permitted by applicable law, we will not be liable to you, your customers, your suppliers, your end users, or any third party for any cost, loss, damage, or expense arising from a printed QR ceasing to redirect, redirecting to a different destination than the one you most recently configured, being disabled by us under our rights in these Terms, or otherwise not functioning as you expected — including without limitation reprinting costs, packaging-disposal costs, lost sales, lost goodwill, lost data, lost reputation, regulatory fines, and any other direct, indirect, incidental, consequential, special, or punitive damages.
Risk-mitigation recommendation. For mission-critical or long-life-cycle printed media (e.g., regulated-product packaging, large-volume runs, multi-year-life-cycle signage), we strongly recommend that you (a) use a custom domain that you control, so that you can migrate the redirector to another provider if needed; (b) maintain CSV exports of your QRs and destinations, which are available in your Account at any time; and (c) factor the possibility of redirect failure into your risk planning and insurance arrangements.

11. Suspension and termination by us

11.1 Right to suspend

We may suspend your Account or any portion of the Service, with or without notice, if we reasonably believe:

you are in material breach of these Terms or the AUP;
your use of the Service is causing harm or risk of harm to the Service, to us, to other users, or to third parties;
a payment is overdue (in addition to the Grace Period mechanics in Section 5.8);
we are required to do so by law, court order, or governmental authority;
a third party has presented us with a credible complaint, takedown notice, or legal demand;
there is reasonable suspicion of fraud, unauthorized access, or abuse of the Service through your Account.

Where the breach is curable and continued operation does not create significant risk, we will give you a reasonable opportunity to cure before suspension.

11.2 Termination for cause

We may terminate your Account and these Terms, with effect on written notice (which may be by email), if:

you remain in material breach of these Terms or the AUP for ten (10) days after we have notified you of the breach — or immediately, where the breach is incapable of cure or where continued provision of the Service would create legal, security, or reputational risk for us or our other users;
you become insolvent, enter bankruptcy, liquidation, administration, examinership, receivership, or any equivalent insolvency procedure in any jurisdiction;
you fail to pay any amount due for ninety (90) days after it falls due.

11.3 Consequence of termination

Upon termination:

your access to the Service and your right to use Paid-Plan features cease immediately;
Dynamic QRs associated with your Account may be disabled, redirected to an "Inactive QR" page, or fully retired at our discretion;
we may delete Customer Content thirty (30) days after termination; you are responsible for exporting your Customer Content (CSV export available in your Account) before that point.

11.4 Survival

Sections 8.3 (Customer Content warranties), 10 (Printed media), 15 (IP), 16 (Disclaimers), 17 (Limitation of liability), 18 (Indemnification), 20 (Confidentiality), 24 (Governing law), and any other provision that by its nature should survive, will survive termination of these Terms.

12. Termination by you

You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of the then-current paid term; no pro-rated refund is issued for the unused portion of the term, subject to Section 5.6 for Consumers.

You may close your Account by contacting support@capyqr.com. Account closure has the same effect as Subscription cancellation, plus deletion of Customer Content per Section 11.3.

13. Service availability and modifications

We aim for high availability but do not commit to any specific service level unless we have signed a separate written SLA with you. We may modify, suspend, or discontinue all or any portion of the Service at any time, with reasonable notice where commercially practicable. Routine maintenance, security patches, and minor feature changes do not require notice.

14. Service sunset / wind-down

We reserve the right to discontinue the Service in whole or in part. If we decide to permanently discontinue all paid Dynamic QR functionality, we will:

provide at least one hundred and eighty (180) days' written notice by email to the address on your Account before redirects cease to function;
continue to operate redirects during that notice period, subject to the other provisions of these Terms;
make CSV export of your Dynamic QRs and Destinations available throughout the notice period;
provide reasonable cooperation for migration to a successor provider where you have configured a custom domain on your Account.

We do not warrant continued operation of the Service or of any redirect beyond the end of the wind-down notice period.

15. Intellectual property

15.1 Our IP

The Service, including all software, designs, logos, brand assets, documentation, and the "CapyQR" name and capybara device, are owned by us or our licensors and are protected by international intellectual-property law (including the Berne Convention, the WIPO Copyright Treaty, the TRIPS Agreement, and equivalent national law). Nothing in these Terms transfers any of our IP to you.

You may not copy, modify, reverse-engineer, decompile, scrape, frame, or create derivative works of the Service, except as permitted by mandatory law applicable to you (including the interoperability exception under Article 6 of EU Directive 2009/24/EC on the legal protection of computer programs, and equivalent rights in other jurisdictions).

15.2 Feedback

If you send us suggestions, feedback, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable right to use them, without obligation or attribution to you.

16. Warranties and disclaimers

16.1 No warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranty of any kind, whether express, implied, or statutory. We expressly disclaim all implied warranties, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, uninterrupted operation, error-free operation, security, non-infringement, and any warranty arising out of course of dealing or trade usage.

16.2 Specifically not warranted

Without limiting Section 16.1, we do not warrant:

that the Service will be uninterrupted, error-free, or available at any particular time;
that any Dynamic QR will continue to redirect for any minimum period;
that scan analytics will be complete, accurate, or delivered within any latency;
that the Service is compatible with your device, browser, operating system, or any third-party application;
that any Destination URL will continue to function or remain safe;
the accuracy of any third-party content reachable via the Service.

16.3 Consumer rights preserved

Nothing in this Section affects rights you have as a Consumer under any mandatory consumer-protection law applicable to you that cannot be excluded by contract, including the non-conformity remedies under EU Directive 2019/770 on contracts for the supply of digital content and digital services (as transposed in your country of residence) and equivalent UK and other national law. Where such law implies warranties or remedies that cannot be excluded, those rights apply notwithstanding this Section.

17. Limitation of liability

17.1 Cap on liability

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with these Terms or the Service — whether in contract, tort (including negligence), breach of statutory duty, or any other theory of liability — is limited, for any claims arising in any twelve (12) month period, to the greater of:

(a) the total amount you have paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to liability, or (b) one hundred euros (€100).

17.2 Excluded losses

To the maximum extent permitted by applicable law, we will not be liable for:

indirect, incidental, special, consequential, exemplary, or punitive damages;
lost profits, lost revenue, lost business, lost opportunity, lost goodwill, or lost reputation;
loss of, corruption of, or unauthorized access to data, except where caused by our willful misconduct or gross negligence;
the cost of reprinting any physical media, packaging-disposal cost, or any business interruption arising from a printed QR ceasing to function;
any third-party claim against you arising from your Customer Content or Destination URL.

17.3 Exclusions from the cap

The limitations in Sections 17.1 and 17.2 do not apply to liability that, under any mandatory law applicable to the relevant claim, cannot be excluded or limited by contract. This includes, without limitation, liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; willful misconduct or gross negligence; liability under Section 2 of the UK Unfair Contract Terms Act 1977 (where it applies); and any other liability that cannot lawfully be limited under the law applicable to the Consumer.

17.4 Allocation of risk

You acknowledge that the fees we charge reflect the allocation of risk set out in these Terms, and that the limitations of liability in this Section are an essential element of our agreement with you. Without these limitations, we would not be able to offer the Service at the stated prices.

18. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, affiliates, and licensors, from and against any and all third-party claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

your breach of these Terms or the AUP;
your Customer Content or Destination URLs — including any claim that they infringe a third party's rights, violate applicable law, or contain malicious, deceptive, or unlawful content;
your use or misuse of the Service;
any claim that a QR code produced via the Service caused harm to a third party (including any scanner of the QR, any end customer, any regulator, or any other party).

We will promptly notify you of any such claim, cooperate reasonably in the defense at your expense, and not settle the claim without your prior written consent (not to be unreasonably withheld). We reserve the right to participate in the defense with counsel of our choice at our own expense.

19. Privacy and data protection

We process personal data in accordance with our Privacy Policy at capyqr.com/legal/privacy and applicable law, including, where it applies to you, Regulation (EU) 2016/679 ("GDPR"), the UK GDPR and UK Data Protection Act 2018, and any other mandatory data-protection law of your country of residence. The Privacy Policy is incorporated by reference.

To the extent that, when you use the Service, we process personal data on your behalf (for example, vCard contact details that you encode in a QR, or scan analytics associated with Dynamic QRs you create), we act as data processor and you act as data controller. The applicable processor obligations are set out in our Data Processing Addendum, available on request and incorporated into these Terms by reference where you act as controller.

You warrant that, in your capacity as controller, you have a valid legal basis for the personal data you submit to or process via the Service, and that you have provided any required notices and obtained any required consents from data subjects.

20. Confidentiality

Each party will protect the other party's non-public commercial, technical, or business information ("Confidential Information") with the same degree of care it uses for its own Confidential Information of a similar kind, and will not use Confidential Information except as needed to perform under these Terms. This obligation survives termination for three (3) years.

21. Force majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including without limitation: acts of God; war; terrorism; civil unrest; governmental or regulatory action; public-health emergencies; strikes or labour disputes; third-party network, hosting, or service outages (including outages of Cloudflare, Stripe, Resend, Google, AWS, or any other infrastructure provider we use); denial-of-service attacks; internet failures; power failures; fires; floods; earthquakes; or any other event the affected party could not reasonably have foreseen or prevented.

22. Modifications to these Terms

We may modify these Terms from time to time. If we make a material change, we will give you at least thirty (30) days' notice before the change takes effect, by email to the address on your Account and/or by a prominent notice in the Service. For non-material changes (typos, clarifications, technical adjustments, addition of new optional features), changes take effect when posted.

If you do not accept a material change, you may cancel your Subscription before the change takes effect; in that case, the new Terms will not apply to you, and your Subscription will end at the end of the then-current paid term, with no further charge.

Your continued use of the Service after a change takes effect constitutes acceptance of the modified Terms.

23. Notices

We will give you notice by email to the address on your Account, by in-app banner, or both. You will give us notice by email to privacy@capyqr.com with a copy to support@capyqr.com. Notice is effective on the date it is sent (for email) or the date it is posted (for in-app notices).

24. Governing law and jurisdiction

24.1 Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales, excluding their conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods.

24.2 Jurisdiction — B2B

For Users who are not Consumers, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be submitted exclusively to the courts of England and Wales sitting in London, and both parties expressly waive any other jurisdiction to which they might otherwise be entitled.

24.3 Jurisdiction — Consumers

For Users who are Consumers, the exclusive-jurisdiction and governing-law provisions in Sections 24.1 and 24.2 do not apply to the extent they conflict with mandatory consumer-protection rules applicable to you. EU Consumers may bring proceedings before the courts of their domicile, and we may bring proceedings against an EU Consumer only in the courts of the Consumer's domicile, as required by Article 18 of Regulation (EU) 1215/2012 ("Brussels I bis"). UK Consumers retain the rights they have under the UK Consumer Rights Act 2015 and related legislation. Consumers in other jurisdictions retain any non-waivable rights they have under the consumer-protection law of their country of habitual residence.

24.4 EU Online Dispute Resolution (ODR) platform

If you are a Consumer in the EU, you may submit complaints to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. Our contact email for ODR purposes is privacy@capyqr.com. Our participation in ODR is voluntary, and we encourage you to contact us first via support@capyqr.com so that we can attempt to resolve any dispute directly.

25. Miscellaneous

25.1 Severability

If any provision of these Terms is held invalid or unenforceable by a competent court, that provision will be modified to the minimum extent necessary to make it enforceable, or, if that is not possible, severed; the remaining provisions will remain in full force.

25.2 No waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or of any other.

25.3 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms to an affiliate, successor in interest, or acquirer of our business or assets without your consent, provided that the assignee assumes our obligations under these Terms.

25.4 Entire agreement

These Terms, together with the AUP, the Privacy Policy, the Data Processing Addendum (where applicable), and any other document we incorporate by reference, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, communications, and understandings.

25.5 No third-party beneficiaries

These Terms do not create any rights for any third party that is not a party to them.

25.6 Language

These Terms are drafted in English. Where we provide translations, the English version prevails in the event of conflict, except to the extent that mandatory consumer-protection law in your country of habitual residence requires that a translation in your local language prevail.

25.7 Independent contractors

The parties are independent contractors. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between them.

Contact

Questions about these Terms? Email privacy@capyqr.com.

Last updated: May 16, 2026.

Annex I — Standard withdrawal form (Consumers)

Complete and return this form only if you wish to withdraw from the contract within 14 days of subscribing and have not yet used any Pro-Tier feature.

To: CapyQR Email: privacy@capyqr.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following service:

Subscription plan: ____________________
Ordered on: ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper):
Date: ____________________

(*) Delete as appropriate.

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